Terms and condition

Welcome to [Your Company Name] (“we”, “our”, “us”). These Terms and Conditions govern your use of our website [Website URL] and the purchase of products/services from our platform. By accessing or using our website, you agree to these Terms.

1. Eligibility

  • You must be at least 18 years old to use our platform.

  • If you are under 18, you may use the website only under the supervision of a parent/guardian.

2. Account Registration

  • You may need to create an account to make purchases.

  • You agree to provide accurate, complete, and updated information.

  • You are responsible for maintaining confidentiality of your account details.

3. Products & Pricing

  • We strive to display accurate product descriptions, images, and prices.

  • Prices are subject to change without prior notice.

  • All prices are in Bangladeshi Taka (BDT) and include VAT where applicable.

4. Orders & Payments

  • By placing an order, you agree to purchase the selected products.

  • We accept payments via [Cash on Delivery / bKash / Nagad / Rocket / Bank Transfer / Credit/Debit Cards].

  • Orders are subject to availability and confirmation.

5. Shipping & Delivery

  • Delivery timelines vary depending on location (generally 2–7 business days within Bangladesh).

  • Delivery charges may apply and will be disclosed before checkout.

  • We are not liable for delays caused by courier companies or unforeseen events.

6. Returns & Refunds

  • Products may be returned within [X] days of delivery if unused, undamaged, and in original packaging.

  • Refunds will be processed as per our Refund Policy (via original payment method or store credit).

  • Certain products (e.g., perishable items, personal care products) may not be eligible for return.

7. User Responsibilities

  • You agree not to misuse our website (e.g., hacking, spreading malware, posting illegal content).

  • You may not resell products purchased from our website without permission.

8. Intellectual Property

  • All content on this site (text, logos, images, software) is the property of [Your Company Name].

  • You may not copy, reproduce, or distribute our content without prior written permission.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from use of our platform.

  • Our liability for any claim shall not exceed the value of the product purchased.

10. Privacy & Data Protection

  • We collect and process your personal information in accordance with our Privacy Policy.

  • We comply with applicable laws of Bangladesh on data protection and consumer rights.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Bangladesh.

  • Any disputes shall be resolved under the jurisdiction of the courts of Dhaka, Bangladesh.

12. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.

  • Changes will be effective when posted on our website.

13. Contact Us

For any questions or concerns, please contact us:

📧 Email: [Your Email]
📞 Phone: [Your Phone Number]
🏢 Address: [Your Business Address]

✅ This template gives you a legally safe structure while remaining customer-friendly.

Would you like me to also create a Refund & Return Policy (often kept as a separate page for Bangladeshi e-commerce sites) so your business looks more compliant and trustworthy?